A: We ship motorcycle gear, apparel, and accessories throughout Canada and the United States.

Shop online at YMGA.ca and have your favourite motorcycle products delivered directly to your door.

A: Yes! We offer FREE shipping throughout Canada and the USA on qualifying orders of $99 or more before taxes.

Shipping charges for orders that do not qualify for free shipping are calculated at checkout.

Additional shipping conditions or exclusions may apply.

A: Shipping times depend on your location, product availability, and the shipping service used.

Because we're located in Whitehorse, Yukon, delivery typically takes approximately 8–10 business days, although some destinations may take longer.

Delivery estimates are not guaranteed and may be affected by weather, carrier delays, customs processing, or other circumstances beyond our control.

A: Yes. When tracking is available, you'll receive shipping confirmation and tracking details once your order has been dispatched.

A: We use Shopify Managed Markets to calculate and collect applicable import duties, taxes, and fees at checkout for US orders.

A: Yukon Moto Gear & Apparel offers exchanges or store credit only. We do not offer refunds for regular purchases.

Eligible items may be returned for exchange or store credit within 14 business days, subject to our Returns & Exchanges Policy.

Items must meet the applicable return conditions. Please contact us before sending merchandise back.

A: Yes. The following items are final sale:

• Motorcycle helmets
• Special-order products
• Sale and clearance merchandise

These items cannot be returned or exchanged, except where required by applicable law.

A: Please contact us as soon as possible with your order number, a description of the issue, and clear photographs of the product.

We'll review the concern and assist with the appropriate next steps, including contacting the manufacturer when necessary.

A: Proper fit is essential for comfort and protection.

Motorcycle gear sizing varies between manufacturers, so we recommend reviewing the brand-specific size chart on each product page before ordering.

For jackets, pants, gloves, and footwear, take accurate body measurements and compare them with the manufacturer's recommendations.

A: Absolutely!

Our team can help you compare size charts, understand different fits, and choose motorcycle gear suited to your measurements and riding preferences.

Contact us with the brand, product, and your measurements, and we'll do our best to assist.

A: Yes! Helmet fit is extremely important, and sizing can vary between brands and models.

We recommend measuring your head and reviewing the manufacturer's sizing guide.

Our team can provide sizing assistance and help you compare helmet options.

Please note: Motorcycle helmets are final sale, so we strongly encourage customers to confirm their size before purchasing.

A: Possibly! If a product is no longer showing on our website, it may be temporarily out of stock, discontinued, or unavailable from the supplier.

Contact us with the product name, brand, size, colour, or other details. We'll be happy to check supplier availability and let you know whether we can order it for you.

A: Absolutely! We're happy to help you find motorcycle gear, apparel, accessories, and other products that may not be part of our regular inventory.

Simply contact us by phone or email with the brand, product name, model, size, or colour you're looking for.

We'll check supplier availability and provide pricing and an estimated delivery timeframe before proceeding.

Please Note: All special orders must be paid in full before the order is placed. Special orders are final sale and cannot be returned, exchanged, or refunded, except where required by law.

A: Our online store displays prices based on your shopping country:

• Canada: Canadian dollars (CAD)
• United States: US dollars (USD)

Your currency and final order total will be displayed at checkout.

A: We offer several convenient payment options.

Online Payments:

• Visa
• Mastercard
• American Express
• Discover
• Diners Club
• PayPal
• Apple Pay
• Google Pay
• Shop Pay
• E-transfer (Canadian customers only)

E-transfer payments: Send payment to yukonmotogear@gmail.com and include your order number in the payment message.

In-Store Payments:

• Visa
• Mastercard
• American Express
• Discover
• Diners Club
• Interac Debit
• Cash

Physical gift certificates are redeemable in-store only and must be presented at the time of purchase.

A: Applicable taxes and import duties are calculated based on your shipping destination.

Canadian Orders:

For orders shipped within Canada, applicable GST, PST, or HST is calculated and collected based on the delivery address and relevant tax requirements.

United States Orders:

For orders shipped to the USA, Shopify Managed Markets calculates and collects applicable US sales taxes, customs duties, and import fees at checkout.

This helps American customers see their applicable charges upfront and avoid unexpected import fees upon delivery.

Your final checkout total will show the applicable charges collected on your order.

A: Yes! Our YMGA Motorcycle Gear Gift Cards make great gifts for motorcycle enthusiasts.

Gift cards are available in the following denominations:

$25, $50, $100, $200, $300, $400, $500, and $1,000.

They're perfect for birthdays, holidays, special occasions, or helping someone purchase their next piece of motorcycle gear.

A: YMGA Gift Cards can be used toward eligible products, including motorcycle helmets, protective riding apparel, boots, gloves, accessories, and other merchandise.

A: No. Physical gift certificates are redeemable in-store only and must be presented at the time of purchase.

A: Yes! We can assist with motorcycle tire preorders and special orders, subject to supplier availability.

Whether you're preparing for a touring adventure, replacing worn tires, or planning a trip through northern Canada, contact us with your motorcycle model, tire sizes, and preferred tire brand.

We'll check availability and provide pricing and estimated delivery information.

A: YMGA can help connect riders with a mobile motorcycle tire service for tire changes, subject to service availability.

Contact us in advance so we can help coordinate your tire needs.

A: Yes! We carry selected motorcycle oils, filters, and maintenance products.

AMSOIL products are available in-store only. Contact us for current availability and pricing.

Always confirm that the product meets your motorcycle manufacturer's specifications.

A: Yes! Rabaconda motorcycle tire changers are available through special order only.

Contact YMGA for available models, pricing, and estimated delivery times.

All special orders must be paid in advance and are final sale, except where required by law.

A: Yes! We're a Canadian, rider-owned motorcycle gear retailer with a physical store in Whitehorse, Yukon.

Visit us at:

Yukon Moto Gear & Apparel
401 Main Street, Unit 300
Whitehorse, Yukon, Canada

Browse our motorcycle gear, explore available products, and receive personalized assistance from fellow riders.

A: Yes! In-store pickup is available for eligible orders.

Select the pickup option at checkout when available, and wait for confirmation that your order is ready before visiting.

A: Absolutely!

Our Dempster Prep Corner is designed to help motorcycle travellers prepare for northern adventures.

We can assist with motorcycle tire preorders, selected oils and filters, riding accessories, and other useful supplies.

Planning ahead is especially important when travelling remote routes such as the Dempster Highway.

Contact us before your trip to discuss product availability and preorder options.